Social Media and Community Manager

We are looking for a talented and enthusiastic Social Media and Community Manager to join our product team at Uteach. As the Social Media and Community Manager, you will be responsible for developing and implementing our social media strategy, managing our online community, and fostering engagement with our target audience. You will play a key role in building brand awareness, driving user engagement, and cultivating a positive online reputation. The ideal candidate is creative, knowledgeable about social media platforms, and passionate about creating meaningful connections with our community.

Why AIST?

  • Salary review
  • Paid days off
  • Refund for professional courses
  • Ability to work remotely (non-permanent)
  • Flexible time schedule
  • Gift or bonus in case of family replenishment

Job responsibilities

  • Develop and execute a comprehensive social media strategy to increase brand visibility, drive engagement, and generate leads.
  • Create and curate compelling content for various social media platforms, including Facebook, Twitter, Instagram, LinkedIn, and YouTube.
  • Monitor social media trends, best practices, and competitor activities to stay ahead of industry trends and recommend strategies for improvement.
  • Engage with our online community by responding to comments, messages, and inquiries in a timely and professional manner.
  • Foster a sense of community and encourage user-generated content by initiating and facilitating discussions, polls, contests, and collaborations.
  • Implement social media advertising campaigns to promote our platform, increase reach, and drive conversions.
  • Track and analyze social media metrics, such as reach, engagement, and conversion rates, and use insights to optimize content and strategies.
  • Collaborate with cross-functional teams, including marketing, content, and design, to align social media efforts with overall brand messaging and campaigns.
  • Monitor online conversations and sentiment about our brand and address any negative feedback or customer concerns promptly and effectively.
  • Stay updated on emerging social media platforms, features, and tools, and propose innovative ideas for enhancing our social media presence.
  • Stay informed about industry trends, education-related topics, and competitor activities to identify opportunities for content creation and community engagement.

Required qualifications

  • Bachelor's degree in Marketing, Communications, or a related field.
  • Proven work experience as a Social Media or Community Manager, preferably in the education or SaaS industry.
  • Proficient in using social media management tools, analytics platforms, and scheduling software.
  • Strong understanding of social media platforms, algorithms, and best practices.
  • Excellent written and verbal communication skills with a keen eye for detail.
  • Creative thinking and ability to develop engaging and shareable content.
  • Experience in managing online communities and fostering meaningful engagement.
  • Strong customer service and problem-solving skills.
  • Ability to work effectively in a fast-paced and dynamic environment.
  • Familiarity with content marketing and digital marketing strategies.
  • Passion for education and knowledge of the online course industry is a plus.

If you are passionate about SMM and think that you correspond to all the required skills, responsibilities, and qualifications, either fill in the given form and attach your CV or send it to career@aist.global. Please indicate "Social Media and Community Manager" on the subject line.

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